To get in touch with us please use the following information:

Customers: For customer support please use the Facebook group, 2x weekly Q&A calls or the Help Center.

General Inquiries: Please send an email to We aim to respond to all inquiries within 1 business day. Our office hours are 9am-5pm Monday-Friday, Eastern Time (New York).

Locations: We have offices in Tokyo, Japan, Hendersonville, North Carolina and Charlotte, North Carolina.  If you require postal information please contact us.

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